Do you have a passion for creating unforgettable experiences for children? Join our team and help us deliver exceptional kids’ programs that inspire, educate, and entertain. As a Child Liaison, you will play a key role in ensuring that every child enjoys a safe, engaging, and memorable stay.

Key Focus Areas

• Deliver the kids’ experience according to company and property standards.
• Organize and execute age-appropriate activities focused on child psychology, conservation, and sustainability.
• Welcome guests with children and clearly communicate the children’s program.
• Facilitate day and night activities, including bedtime stories and special events.
• Set up and maintain the swimming pool area and related services.
• Liaise with all departments to ensure specific requirements are met.
• Monitor and maintain children’s menus and service areas.
• Assist with social media updates related to kids’ activities.
• Ensure a safe environment for children during activities and babysitting.
• Follow stock control procedures and maintain accurate records.
• Collect and communicate guest preferences to enhance the experience.
• Maintain professional attire and high standards of personal hygiene.
• Adhere to fire, hygiene, health, and safety policies.
• Report guest complaints promptly to management.
• Ensure all equipment and workstations are clean and maintained.
• Demonstrate flexibility with working hours and assist other departments when needed.
• Uphold company values and deliver a consistent, high-quality guest experience.

Requirements

• First Aid Level 1 with Infant CPR certification.
• Strong passion for working with children.
• Experience in delivering exceptional customer service; luxury hospitality experience is advantageous.
• Knowledge of dietary requirements and child safety principles.
• Excellent attention to detail and hygiene standards.
• Strong communication skills (written and verbal).
• Positive attitude, team player, and emotional control.
• Excellent time management and self-discipline.
• Ability to use initiative and creativity.
• Adaptable, flexible, and committed to delivering outstanding guest experiences.

• Excellent attention to detail.
• Guest focus philosophy, living the MORE brand and driving the MORE experience.
• Excellent communication skills (written and verbal), practicing honest communication.
• Team player with positive attitude, enthusiasm, and emotional control.
• Excellent time management and self-discipline, interpersonal & solution seeking skills.
• Proactive, use initiative and creative flair when required.
• Committed and loyal, adaptable, and flexible.
• Must work accurately under pressure.
• People skills – tolerance, patience, and care, ability to receive constructive feedback openly.